FAQs

✨ Frequently Asked Questions (FAQ)

Welcome to the Elevated Impact Solutions FAQs!! Here you’ll find answers about our services, processes, booking, and policies. If your question isn’t here, send us a note through our Contact Page — we’re always happy to connect.

🌐 General Questions

1. What is Elevated Impact Solutions? EIS is a multi-dimensional consulting firm specializing in strategic leadership, HR compliance, project solutions, logistics, and holistic coaching. Through our nested brand approach (Resolve, Logistics, Academy, Community, Insights, and Shop), we support individuals and organizations in navigating challenges, cultivating resilience, and building sustainable success.

2. Who are your services for?

We serve:

  • Executives, entrepreneurs, and leaders seeking clarity, transformation, and growth.

  • Organizations facing HR, compliance, logistics, or contract administration needs.

  • Teams navigating conflict, change, or burnout who need facilitated resolution.

  • Individuals seeking holistic coaching that blends professional strategy with personal empowerment.

If you’re seeking clarity, courage, and impact — you’re in the right place.

🛠 Services

3. What services do you offer?

Our core services are organized into specialized divisions:

  • Resolve → HR, Compliance, Project Solutions, Mediation & Leadership Facilitation

  • Logistics → Supply Chain Strategy, Vendor Management, Fulfillment Optimization

  • Academy → Courses, Workshops, Certifications

  • Community → Memberships, Coaching Groups, Collective Spaces

  • Insights → Blog, Thought Leadership, Resources

  • Shop → Digital Products, Templates, Toolkits

💡 Visit our Services Page to explore these in detail.

4. How do I know which service or package is right for me? We recommend scheduling a free 30-minute consultation to discuss your needs, goals, and challenges. Based on this conversation, we’ll guide you toward the service or package that aligns best with your objectives.

5. Are your services customizable? Yes! We pride ourselves on creating tailored solutions that fit your unique requirements and aspirations.

Booking and Scheduling

6. How do I schedule an appointment? You can schedule an appointment directly through our Scheduling page. Simply choose the type of consultation or service you’re interested in, select an available time, and complete the booking form.

7. Can I reschedule or cancel my appointment? Yes, you can reschedule or cancel your appointment, but please review our Booking Policy for detailed terms and conditions. We require at least 24 hours’ notice for cancellations or rescheduling to avoid penalties.

8. Do you offer virtual consultations? Yes! All our consultations and services can be conducted virtually via secure video conferencing platforms.

Payment Policies

9. What payment methods do you accept? We accept major credit cards, debit cards, and secure online payments through our website.

10. When is payment due? Payment for all appointments is due at the time of booking. This ensures your spot is secured and helps us maintain our schedule efficiently.

11. Do you offer refunds? Refunds are provided in accordance with our Payment Policy. For cancellations made within the allowed timeframe, you may be eligible for a full or partial refund. Please review our Payment Policy for complete details.

Packages and Pricing

12. What are your package options? We offer three tiered packages:

  • Elevate Essentials: A foundational approach to addressing immediate needs.

  • Elevate Premium: Enhanced solutions for ongoing support and growth.

  • Elevate Elite: Comprehensive services for long-term strategic development.

Visit our Services page to learn more about what each package includes.

13. Do you offer discounts or promotions? Occasionally, we run promotions or offer discounts for bundled services. Follow us on social media or subscribe to our newsletter for updates.

Consultations

14. What is included in the free 30-minute consultation? The free 30-minute consultation is an introductory session where we discuss your goals, challenges, and how Elevated Impact Solutions can support you. It’s the perfect opportunity to determine if we’re the right fit for your needs.

15. What happens during an initial intake meeting? Our initial intake meetings are one-hour sessions where we dive deep into understanding your current challenges, goals, and vision. This session lays the foundation for creating a customized strategy to drive your success.

16. How are follow-up consultations structured? Follow-up consultations focus on progress evaluation, refining strategies, and addressing any new challenges or opportunities. Each session is tailored to your needs, ensuring continued growth and development.

Contact and Support

17. How can I contact Elevated Impact Solutions? You can reach us through our Contact page, where you’ll find our email address, phone number, and a convenient contact form.

18. What is your response time? We aim to respond to all inquiries within 1-2 business days.

19. Do you offer support outside of scheduled sessions? Yes, depending on your package, additional support such as email follow-ups or quick check-ins may be included. Please refer to your package details for specifics.

Still have questions? We’re here to help! Visit our Contact page or email us at Hello@elevaalma.com.

Let’s elevate your impact together!